Water System Information

New Windsor Water System Updates


Please find here the latest information regarding the Town of New Windsor's Water System.

Town of New Windsor Water Press Release May 15, 2019

Since May 2, 2019, the Town of New Windsor has been working, in coordination with the State and County Departments of Health, to restart its water filtration plant at Riley Road in order to prepare it for the drawing and treatment of water from the Catskill Aqueduct for distribution it to its residents. On Wednesday, May 15th, the Town announced it has begun to introduce treated water from the Aqueduct supply into its distribution system. 

The transition from the Butterhill Wells back to the Catskill Aqueduct will be gradual. Over the next few days, production rates at the Riley Road filtration plant will increase, as production at the Butterhill Treatment Plant is decreased. The temporary change-over is anticipated to be complete by Monday, 5/20/19. However, depending upon where residents are located in the distribution system, they may notice this change much sooner. As the waters are blended in the distribution system, and the source of supply causes a change in direction of flow in some locations, there may be changes in the disinfection rates, which cause residents to notice discoloration and odors in the water. Please note, neither is an issue of concern in terms of safety and both issues are expected to resolve on their own within a few days.

On a parallel track, the Town continues to talk with relevant State agencies about treatment/filtration options in order to filter the low levels of PFOA and PFOS that were detected in the water from the Butterhill wells so that these wells can be brought back on-line. 

If you have any questions or concerns, please contact the New Windsor Town Attorney’s Office at 845-563-4630 or the Orange County Department of Health at 845-291-2332.

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